Common Questions
What exactly is StandBye?
StandBye is a personal safety companion designed to help you navigate everyday situations with more confidence. We provide discreet tools like simulated calls and location sharing to help you distance yourself from uncomfortable or social pressure-filled moments. It is a support tool, not a guarantee of absolute safety.
Is StandBye an emergency service?
No. StandBye is not a replacement for emergency services. Our app is intended for situational intervention and emotional support. If you are in immediate danger, being threatened, or witnessing a crime, please contact your local emergency responders immediately.
How do the Excuse Calls work?
Schedule or trigger an authentic-looking incoming call to create a natural reason to step away from uncomfortable situations. With realistic AI audio, you don't have to fake a conversation; it provides a convincing exit even when someone is right in front of you. While not a guaranteed fix for every encounter, it offers a supportive way to regain your space.
How does Guardian Watch location sharing work?
Activating Guardian Watch lets you share your live movement with a chosen circle of trusted contacts. These individuals can monitor your path on a private map until you confirm your safe arrival. For added peace of mind, your journey summary remains visible to them for a brief period after you reach home, allowing them to verify you are safe even if they missed the live stream. Your data remains secure and is only accessible to your selected guardians during these active periods.
Which countries and languages are supported?
StandBye provides global support to users around the world. To ensure a comfortable experience for everyone, our app is available in 7 languages: English, Spanish, French, German, Italian, Portuguese (Brazilian), and Dutch. We are committed to empowering your safety wherever you are.
Reach Out to StandBye Support
Need assistance with the app or have questions about our safety features? Our team is dedicated to providing you with the help you need.